TERMS AND CONDITIONS

  1. The lessee will pick up and return the bicycles and rented equipment on the date and at the time established at the Run and Bike facilities. In case of failure to return the rented products on the agreed date in the contract, an additional cost equal to double the daily rental fee will be charged. In case of failure to return the product, the lessor may immediately repossess the bicycle at its location, wherever it may be, without any right of claim by the lessee. If the lessee returns the rented bicycle before the agreed date, the lessor reserves the right not to refund the fee paid for the unused days. Prepaid reservations can be canceled free of charge up to 48 hours before the start of the rental period. Cancellations made up to 24 hours before the start of the rental period will incur a penalty equal to 50% of the reservation cost, and any cancellations made within 24 hours will not be refunded.
  2. The bicycle is delivered in perfect working condition, including any authorized accessories and equipment. The lessee must return all equipment in the same condition as it was delivered. Any complaints regarding the condition of the bicycle must be made before picking up the rented bicycle. The cost of repairing or replacing the bicycle and/or equipment will be borne by the lessee, who must report any damage or malfunctions to the lessor.
  3. The lessee will take all necessary measures to prevent theft, loss, robbery, or damage to the rented bicycle and equipment. In the event that any of the mentioned circumstances occur during the rental period, the customer/lessee will be fully responsible and must immediately bear the entire cost of replacement, paying the amount of the goods at the purchase price or market price. In this regard, the customer/lessee hereby authorizes the company to charge the equivalent amount of damages to their credit card. At the end of the rental agreement, the lessor will establish the conditions for the return of the rented equipment and will assess any losses or damages to them if necessary. In case of purchase of the excursion activity with a guide, it is mandatory to follow the instructions provided by the company's employees. Otherwise, the customer will be responsible for any material and personal damages and injuries that may arise. Run and Bike reserves the right to modify or cancel any organized activity due to adverse weather conditions or reasons beyond the organization's control.
  4. The rental of a bicycle or excursion activity does not include insurance covering personal injuries. Therefore, the lessee is responsible for all material and personal damages that may arise.
  5. The lessee declares to be over 18 years old and to have full physical and mental capacities, as well as to be perfectly healthy, to have sufficient knowledge and experience to use the rented equipment, and is aware that this activity is carried out at the lessee's own risk and peril. The lessee declares that the lessor has been duly informed of any medical or psychological conditions that the lessee may suffer from. The company will not be liable for any accidents, material or personal damages that the lessee may suffer as a result of this activity.
  6. The lessee will pay the lessor a security deposit, made by credit card or in cash, which will cover any damages to the bicycle or rented equipment. This deposit will be refunded to the lessee upon expiration of the contract. In case of accident, damage, loss, or theft of the bicycle, the lessee must immediately notify Run and Bike by calling +39 031 48 96 050, subsequently losing any right to request the refund of the deposit, as well as reimbursement or compensation for unused days. In addition, the lessor will be compensated to the extent agreed upon by the parties, as per clause 3. The rented bicycle may only be used by the lessee, unless otherwise communicated to Run and Bike regarding third-party usage, which will be duly identified in the attachment to this contract. The lessee will be responsible for any actions taken by third parties, informing them of the conditions of this contract. The lessee may not transfer, sell, mortgage, exchange, or sublet the bicycle or any part thereof, including any equipment and items provided with it.
  7. Misuse of the bicycle is prohibited. The installation of accessories or items on the rented bicycle will be authorized only when such items are installed and uninstalled by Run and Bike mechanics. Similarly, the use of the bicycle for amateur or professional races is prohibited without prior authorization from the lessor. The lessee and any accompanying persons are responsible for compliance with traffic regulations. The use of a helmet is mandatory when cycling outside urban areas, while the use of front and rear lights is mandatory.
  8. The information provided by the customer will be used exclusively for the proper provision of the purchased service following the indications in the Privacy Policy.
  9. The customer declares to have read, heard, understood, and asked any questions regarding the specific use of the rented equipment and the fundamental advice on safety, behavior, and environment provided by the organization at the time of delivery of the rented equipment.
  10. This contract is governed by Italian Law and the customer accepts its foundations and conditions. The signed conditions apply to all facilities and excursions organized by Run and Bike. Any conflicts that may arise during the execution of this contract will be submitted to the courts of Como, and the parties involved will be subject to it.